2021. July 15.
While we are doing everything we can to deliver games in a pristine condition, unfortunately, accidents can happen. For Kickstarter games, we usually have a limited number of box replacements in each region (US, Canada, EU, Australia, Asia), so we will be able to replace damaged boxes in limited quantities after the fulfilment. In order to request a box replacement, please fill out this form. If you bought a Kickstarter Edition of one of our games second hand and it arrives damaged, unfortunately we won’t be able to replace the box.
If you purchased a game directly from the Mindclash Games webstore and the box arrives damaged, while we unfortunately can’t replace it as we don't have spare empty boxes for our retail products, please let us know at [email protected] and we’ll find a way to compensate you.