What is your Kickstarter Refund Policy?

2024. November 25.

During the Kickstarter Campaign, you can freely modify or even cancel your pledge. Kickstarter only collects your payment at the end of a successfully funded campaign. After the campaign ends, you can contact our customer support at info@mindclashgames.com, and we can fully refund your pledge for another 10 days. If you missed this period, you can still request a refund of your pledge, but please note that we will deduct 15% to cover the platform and payment processing fees, which we are unable to recover after 10 days. The final date for cancellation is when the Pledge Manager closes - we will communicate this date in our updates in a timely manner.