My tracking number has been pending/I haven’t received my tracking number yet. What should I do?

2021. July 15.

Our webshop sends out tracking numbers as soon as our shipping partners have generated them for any specific order. In certain cases it can take a business day or two for the carrier to update the package on their end. For orders to Canada this is especially prevalent as the package must ship out of the US before the tracking updates, adding 2-3 business days to the estimated shipping time. If you don’t receive a tracking number within a week of placing the order, please feel free to contact us at [email protected]